Delete your MedVibe account

Last updated: October 5, 2026.

This page explains how to delete your account in the MedVibe app (developer: Karavan Studio, PE Karavan Andrii Leonidovych) and which data is deleted.

1. Delete in the app

  1. Open MedVibe and sign in to your account.
  2. On the home screen, tap the profile at the top to open the list of profiles.
  3. Next to your profile marked "Owner", tap the pencil icon.
  4. Tap "Delete Profile" and confirm deleting the main account.
  5. Enter the confirmation code we email you.

Once you confirm, your account and the data in section 3 are deleted immediately.

2. Delete without the app

If you've already removed the app or can't open it, email support@medvibe.app:

  • from the address you sign in to MedVibe with (via Google or Apple);
  • with the subject "Account deletion".

We may ask you to confirm that the account is yours. We delete the data within 30 days and confirm by email.

If you used MedVibe without signing in, your data is stored only on your device. To delete it, uninstall the app.

3. What is deleted

  • your account (email address, name);
  • all your profiles and family members' profiles, including date of birth and gender;
  • medications, the home medicine cabinet, package photos;
  • reminder schedules and intake history, including water;
  • workout plans, workouts and sets;
  • pending invitations you sent or received;
  • your caregiver access to other people's profiles.

4. What is kept

  • A note in other people's profiles. If you were a caregiver or family member in someone else's profile, its owner will see that your account was deleted. You no longer have access to their data.
  • Purchase history. Subscription records are kept by Google Play, the App Store and RevenueCat under their own policies and legal requirements.
  • De-identified data. Firebase analytics and crash logs aren't linked to your account and are deleted automatically after their retention periods.

5. Data on your device

Health metrics (weight, blood pressure, glucose, sleep), including those imported from Apple Health and Health Connect, are stored only on your device and are never sent to our servers. They are deleted together with the app. Water entries MedVibe added to Apple Health or Health Connect can be deleted in those apps.

6. Deleting some data only

You don't have to delete your account to remove specific data. In the app you can delete individual medications, intake history entries, workouts and additional profiles.

7. Contact